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Eliminate the Frustration From Your Conversations

  • 19 Oct 2017
  • 6:00 PM - 8:00 PM
  • Molloy College,7180 Republic Airport, Farmingdale, NY 11735


  • This is for anyone who is not a paid member of the ASTD Long Island Chapter.
  • For full time students

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Eliminate the Frustration From Your Conversations

              Facilitator: Barbara DeMatteo

Thursday, October 19th , 2017

Location: Molloy College, Farmingdale Room 107 


 We know how difficult it is to have productive conversations with others on employment matters, policies and HR protocols. We hear ‘we’re not on the same page’ because people tend to talk ‘at’ vs. ‘with people’. Learn how to eliminate frustrating conversations to make us more effective ‘managers of people’™. Learn the strategy of how to create a motivated work environment. Learn how to adapt the Golden Rule: ‘Treating others the way you wish to be treated’, to connect better with others. Learn how to have more positive communication by understanding behavioral styles to enhance communication, drive productivity and profitability using DiSC. 

Attendees will  learn the strategy behind how to create a work environment in which individuals are motivated to work better, more creatively and more productively. • Participants learn how to relate to and have more positive, proactive communication with others by understanding behavioral styles and learn how to adapt their style to the styles of others

 • Participants understand why the Golden Rule of: ‘Treating others the way you wish to be treated’, is problematic and how to adapt it to connect better with others.

Barbara DeMatteo is an accomplished professional whose Human Resources experience spans over 35 years. In supporting businesses in varied industries across the United States, Barbara continually develops her knowledge of federal and state employment regulations, strengths in employee relations, interviewing, training as well as coaching supervisors and managers. Barbara acts in the capacity of a company's outsourced HR function in providing guidance on the most effective way to handle employee situations and limit liability. Writing and revising employee handbooks, developing meaningful and targeted job descriptions, developing and implementing performance management programs, and nurturing HR professionals through on site mentoring are her strengths. This comprehensive experience adds credibility to the training programs she develops and delivers to supervisors and managers and allows her to connect with trainees in a realistic and impactful way. Her mission is to develop ‘Managers of Process’ into more valuable ‘Managers of People’.™ Barbara has trained over 1,000 people on this topic at companies across the U.S. Barbara’s training and professional certifications include a professional designation from the American Compensation Association. She is a certified DiSC® trainer, a MOXXIE Mentor and she serves on a number of community organization committees. 


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